Petit Palace Tres Cruces - Madrid

Location is excellent, all sights nearby

The noise insulation is bad , it is noisy outside , it is impossible to open the window .

The meals in the restaurant were healthy.

I loved everything.

There is no such thing.

Great location, friendly and helpful staff, comfortable, as not to soft bed (important because of my back problem)

The wall is quite thin, therefore it was a bit disturbing to hear people talking while passing on the corridor, in front of our door

Excellent location, right in the centre a only few meters from Gran Via metro station.

Such a tiny room that we placed our luggage on the desk. The air condition didn't work well so we frizzed one night. Still waiting for the extra duvet. Never changed the towers although we left left them on the floor once. On conclusion a very expensive hotel (didn't worth the 120 euros per night) that can't meet expectations at all. Consider it as a last chance solution

We really enjoyed the place and freshly prepared and healthy breakfast in it.

the small double room we stayed in was big with bunk beds.

Easy access to underground, good break fast, good internet connection

It's not easy to go to hotel from airport with public transport.

Ideal central location, efficient online check-in, accessible nearby grocery stores

Room size could be more roomy for comfort!!! Housekeeping noise in the morning can interrupt rest!!! The decor feels outdated and would benefit from some updates!!!

The hotel location is very good and one appreciates the internet connection when on a business trip. Helpful staff. Cannopt comment on the breakfast as we did not have any, I would recommend the hotel.

Slight degradation on the bathroom and the furniture, but nothing too bad.

Convenient location - easy access to Metro, Gran Via, Puerta del Sol, and great restaurants. Free wifi. Clean, small rooms - very functional. Family rooms available (which can be difficult to find in Spain) which means a double bed and bunk bed.

Dark hallways and some of the rooms smell like smoke. Not much personality to the hotel. Bunk bed was not too stable and scared my kids to sleep in it.

Location, cleanliness and room type (family) (4 beds).Nevertheless the hotel staff is too inclined to offer "commercial" solutions for nearby tours/show. They did not considered other alternatives besides the commercial -business like.

Really good breakfast experience

the breakfast had a wide range of very good food and the hotel is excellent for sightseeing

The hotel was centrally situated in the city not far from the metro stop Gran Via. It was easy to access many shops and it was easy to walk to many of Madrid sights from the hotel. The hotel was on a small side street so there was no noise from passing traffic. It was clean and the staff were very friendly. The rooms were spotless and for the price a good size and offered a wonderful shower room. I would definitely stay here again.

Air conditioning excellent. Great central location. Friendly staff; great to have computers in the lobby for free internet access.

Pretty noisy at night as we were overlooking the street - people shouting most nights and early morning heavy traffic.